30.03.2020

Microsoft Error Page When Logging Out Of Mac

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Note

When

This behavior is expected. It occurs if another account is already signed in to Office 2013 by using a different Office 365 user account within the same organization. The method in this section contains steps that explain how to modify the registry. However, serious problems may occur if the.

  1. Known issues syncing Google accounts to the Microsoft Cloud. Automated troubleshooting tools. Use the following tools to resolve various Outlook for Mac issues. See this page for more information and learn how to install the tools: Outlook for Mac support tools.
  2. Jun 25, 2018 Note: If you want to access Microsoft Remote Desktop on a newer Mac running macOS Sierra, check out this article instead. In order to get started with Microsoft Remote Desktop, you must begin.
  3. 'You need to activate Office for Mac within X days' after activating already. Microsoft is aware of and currently working on this issue. If you've activated Office for Mac 2016 but are still seeing a message that says 'You need to activate Office for Mac within X days,' please try these steps to resolve your issue: Run the License Removal Tool.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Problem

Users experience issues when they try to sign out of Office 365, Microsoft Intune, or Microsoft Azure in a web browser. For example, users may experience one of the following issues:

  • When a user signs out of one of the portals or signs out of Microsoft Outlook Web App, the user isn't signed out of Microsoft SharePoint Online.

  • When a user signs out of SharePoint Online, the user isn't signed out of the portal or Outlook Web App.

  • When a user clicks Sign out, the user isn't signed out. Instead, the web browser reloads the current webpage.

  • If your Microsoft account ends in the '.edu' domain extension and is managed by your university domain administrator, or if your Microsoft account was registered or is still registered in Office 365, you may see one of the following messages:

Solution

To resolve this issue, use one of the following methods.

Method 1: Sign out and then sign in to https://mail.office365.com to access your mailbox

If you're receiving the 'We're having trouble signing you in' error message, see 'We're having trouble signing you in' message when you try to access your mail in Office 365.

To complete any of the steps below, you'll need the email address and password associated with your active and licensed Office 365 subscription or your one-time purchase of Office for Mac. This may be your Microsoft Account or the account you received from your organization. Microsoft office for 5 users. Feb 03, 2014  I bought Office Mac 3 Users 3 Macs. I received 1 disc adn only ONE product code. Other posts indicate that one product code is good for 3 macs. Install Office for Mac now. Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online on the web for everywhere in between. Sep 04, 2008  Microsoft Office '08 Home & Student for Mac - 3 User Family Pack. Get more from your Macwith a more intuitive design along with more smart features! Product Information Use on Up to 3 Computer per Household! Subscribe today and get all of the benefits of Microsoft 365 automatically on April 21. Choose Office for your Mac and PC Create your best work with Office 365.

Method 2: Close and reopen all web browsers

Close all web browsers and then reopen them.

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To end the task for your browser, follow these steps:

  1. Right-click the taskbar, and then click Task Manager.

  2. Click the Details tab, and then do one of the following:

    • If you're using Internet Explorer, find iexplore.exe in the list, right-click it, and then click End task.

      Note Make sure that you end the Iexplore.exe task. Do not end the Explore.exe task.

    • If you're using Mozilla Firefox, find and right-click firefox.exe in the list, and then click End task.

    • If you're using Apple Safari, find and right-click safari.exe in the list, and then click End task.

    • If you're using Google Chrome, find and right-click chrome.exe in the list, and then click End task.

    Note

    • If more than one browser is listed, end the task for each browser.
    • If you're using a different browser than those that are listed here, end the task for that browser.

Method 3: Sign out of all Microsoft online services

Microsoft Error Page When Logging Out Of Mac

You may be signed in to another Microsoft online service, and this may be preventing you from signing out. If this is the case, sign out of all Microsoft online services. To do this, follow these steps:

  1. Go to https://login.microsoftonline.com/logout.srf, and then sign out (if you aren't already signed out).
  2. Go to https://login.live.com/logout.srf, and then sign out (if you aren't already signed out).

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Method 4: Clear cookies from the web browser

Clear cookies from the web browser, and then try signing out again. The steps for doing this vary, depending on the browser that you're using. For more information, see the following resources:

  • If you're using Internet Explorer, see How to delete cookie files in Internet Explorer .
  • If you're using Google Chrome, see Manage your cookies and site data.

Microsoft Error Page When Logging Out Of Mac Software

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Logging Out Of Microsoft Windows

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

More information

This behavior is by design. Azure Active Directory-based services (including Office 365, Azure, and Intune) use cookies to remember who you are and to automatically sign you in.

The sign-out process for services forces the session cookies to expire. These session cookies are used to maintain your sign-in state when you use these services. However, because the web browser is still running and may not be updated to handle cookies correctly, you may have a cookie that is not updated to expire and finish the sign-out process. By default, these cookies are valid for eight hours or are set to expire when you close all web browsers.

Microsoft Error Page When Logging Out Of Mac Computer

Still need help? Go to Microsoft Community or the Azure Active Directory Forums website.