07.04.2020

Microsoft Mac Support Number

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Microsoft Mac Support Number Phone Number

Summary

This article describes some useful tools for Microsoft Outlook for Mac.

More information

Microsoft Office For Mac Support Number

Outlook Search Repair

The Outlook Search Repair tool repairs search results within Outlook.

Important

Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.

  1. Choose Apple menu, then System Preferences, and then Spotlight.

  2. Select the Privacy tab.

  3. In Finder:

    1. On the Go menu, select Go to Folder..

    2. Copy and paste the following location into the 'Go to the folder:' dialog box and select Go:

      ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/

  4. Drag the 'Main Profile' folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.

    You must perform this step for any additional profile folders you have. Microsoft office products not opening on mac.

See the following article from Apple to learn more: How to rebuild the Spotlight index on your Mac.

When to use the tool

Use this tool if search results within Outlook show nothing or return older items only. For example, if you search for an email message that you already have open and that message isn't displayed in the search results.

How to use the tool

  1. Download and open the Outlook Search Repair tool.

  2. Follow the instructions.

    Note The tool searches for duplicate installations of Outlook. If no duplicates are detected, go to step 3. If duplicates are detected, remove the duplicate Outlook installations, and then restart the system. After your system is restarted, the Outlook Search Repair tool may reopen. If it does reopen, exit and restart the tool.

  3. Select Reindex.

    Note The Outlook Search Repair tool displays a 'Reindexing, please wait' message while it works. Wait for this process to finish. This may require an hour or more, depending on the size of your Outlook profile. Outlook doesn't have to be open when the repair occurs. A spotlight search will be slower and may not finish while the index is being repaired.

  4. Exit the Outlook Search Repair tool when you receive the following message after the repair is completed:

    Done! Reindexing has completed!

OutlookResetPreferences

The Outlook Reset Preferences tool resets all Outlook preferences to their default settings.

When to use the tool

Use this tool to reset any customizations that you've made to Outlook by using the Preferences option on the Outlook menu. This tool also stores the settings for the Outlook window size and position. This tool shouldn't be needed most of the time. But it can be useful.

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Note The Outlook Preferences file doesn't contain all the preferences for the application. Also, resetting Outlook preferences doesn't remove email messages or account settings.

How to use the tool

  1. Download and open the Outlook Reset Preferences tool.
  2. Click the Reset Now! button. This closes Outlook if it's open, and then resets the preferences to their default settings.
  3. Exit the Outlook Reset Preferences tool.

SetDefaultMailApp

The Default Mail Application tool lets you easily make Outlook the default mail application.

Mac

When to use the tool

Use this tool if you want Outlook to open a new email message when you click a mailto: link in an email message or on a website. Selecting a mailto: link opens the default email application. Outlook isn't the default email application until you change that setting.

How to use the tool

  1. Download and open the Default Mail Application tool.
  2. In the Default Mail Application dialog box, select com.microsoft.outlook, and then click Make Default.
  3. Exit the Default Mail Application tool.

ResetRecentAddresses

The Reset Recent Addresses tool lets you reset recent addresses that Outlook stores. This tool deletes all recent addresses instead of you having to manually delete addresses one at a time.

When to use the tool

When you compose an email message and add people on the To, Cc, or Bcc line, Outlook suggests names as you type characters. The list of names that Outlook uses is a combination of stored contacts, the company directory, and recent contacts. Recent contacts have an 'X' character next to each name. Without this tool, you have to click the 'X' on each contact to remove that contact from the Recent Address List. The Reset Recent Addresses tool cleans out all recent addresses at the same time.

How to use the tool

  1. Download and open the ResetRecentAddresses tool.
  2. Click the Reset Now! button.
  3. Exit the Reset Outlook Recent Addresses tool.

Frequently Asked Questions

  1. Customers who purchased and registered a copy of Parallels Desktop 14 for Mac from the Parallels Online Store or an authorized reseller on or after August 1, 2019 through October 31, 2019, are eligible for an upgrade to the next version of Parallels Desktop for Mac at no charge, subject to certain conditions. For details on the Tech Guarantee 2019, please visit the Tech Guarantee page.
    Note: If you have a subscription for Parallels Desktop for Mac, Parallels Desktop for Mac Pro Edition, or Parallels Desktop for Mac Business Edition, you can upgrade Parallels Desktop to the latest version with the license you own. Download and install Parallels Desktop 15 and use your subscription license for activation.
  2. You should receive your upgrade key within 7 days after the new version of Parallels Desktop for Mac becomes available. The upgrade key will be sent to the email that was used for registration of your Parallels Desktop 14 for Mac license.
    If you have not yet registered your copy of Parallels Desktop 14 for Mac, please register it in your Parallels account.
  1. Does Windows come pre-installed with Parallels Desktop for Mac?
    Windows is not included with your purchase of Parallels Desktop for Mac. Windows can be purchased directly from Microsoft or retail stores. Please visit KB 9003 for additional information.
  2. Will Parallels run on my current Mac hardware?
    A full list of system and hardware requirements can be found here.
  3. What is the difference between Home and Pro Editions?
    Visit KB 123296.
  4. What is the difference between a permanent license and a subscription?
    Visit KB 122929.
  5. Can I use my license on multiple Mac computers?
    Parallels licenses are valid only on one Mac per license. For more information, please reference www.parallels.com/about/eula/.
  6. Do you have discounts for Students?
    Yes. For more information on Education licenses, please visit KB 113630.
  7. Is there a trial version of Parallels Desktop for Mac I can evaluate before purchasing?
    Yes, Parallels offers a free 14 day trial at www.parallels.com/products/desktop/trial/
  1. Install or upgrade to the latest version of Parallels Desktop for Mac.
    Visit KB 124250.
  2. Install Windows in Parallels Desktop for Mac.
    Visit KB 4729.
  3. Migrate my current Windows PC to a Parallels Desktop for Mac virtual machine.
    For instructions, visit KB 123929.
  4. Register and activate Parallels Desktop for Mac.
    Visit KB 124225.
  5. Launch Windows from Parallels Desktop for Mac.
    Visit KB 115170.
  6. Upgrade my license to Pro Edition
    Visit KB 123159.
  7. Install Quicken, MS Office or other software in Windows virtual machine.
    Visit KB 119310.
  8. Learn how to use the Coherence mode.
    Visit KB 4670.
  9. Learn how to use the Parallels Desktop sharing tools.
    Visit KB 122567.
  1. What is Parallels Toolbox?
    Visit KB 123903 and KB 124200 to learn about Parallels Toolbox for Mac and for Windows.
  2. How can I get Parallels Toolbox?
    See KB 123902 about Parallels Toolbox for Mac and KB 124202 about the Windows version.
  3. How do I install Parallels Toolbox?
    Visit KB 123904 for information on the Mac version, and KB 124183 to learn how to install the Windows one.
  1. How to give more hard disk space to a Windows virtual machine?
    Visit KB 113972.
  2. How can I improve virtual machine performance on my Mac?
    Visit KB 112091 .
  3. How to reinstall Parallels Tools in Windows Guest OS?
    Visit KB 4841.
  4. Network issues in the virtual machine.
    Visit KB 8978.
  5. Error: Unable to start the virtual machine. There's not enough disk space available.
    Visit KB 10117.