05.04.2020

Microsoft Word 2011 Quit Unexpectedly Mac

At a time open MAC’s MS office document version 2004, 2008 and 2011 on macOS. Most of the time MS Word, MS Excel, MS Powerpoint giving the error “Microsoft office Quit unexpectedly on Mac” at the time of open new document or open saved on Mac. But you can solve this error and open your document without losing data. Microsoft gave a perfect solution to how a fixed problem can’t access your document.

Office for Mac 2011, like most Microsoft products, has a support lifecycle during which we provide new features, bug fixes, security fixes, and so on. This lifecycle typically lasts for 5 years from the date of the product’s initial release. Apr 06, 2015  In the Microsoft Office 2011 14.4.9 Update volume window, double-click the Office 2011 14.4.9 Update application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk. Jun 23, 2015 My app: Office for Mac 2011 with latest update 14.5.2 I work as a freelance advertising copywriter and logo designer. For the writing portion of my job, I really need Word as it is what ALL of my clients use and also it allows them to track changes (and me to accept or decline them). Nov 30, 2019  Alternate Solution: Microsoft Office quit unexpectedly on Mac Yosemite Step 1. Change your folder name as of your office version you are currently using. Step 2.: Copy whole path Right click on it: Service Revel in Finder. Step 3.: From there you will see auto save document, just remove from.

Useful: How Apply restriction on use installed Mac app

we are happy to help you, submit this Form, if your solution is not covered in this article.

Note: Below solution working very well on your MacBook Air, MacBook Pro, iMac, and MacMini.

How to Fix Microsoft Office Quit Unexpectedly on Mac

Here’s are the best trusted alternate possible solution on Microsoft Office word quite unexpectedly on Mac. So follow the below steps for resolve. you can also send a report to apple by click on reopen from the error popup window.

Related Readings

Step 1: When you open the document, maybe you will receive an update message, Don’t ignore it and proceed for the update.

Step 2: Click on Check for update.

Step 3: Weight for gathering necessary updates for your running Mac’s MS office.

Microsoft Word 2011 Quit Unexpectedly Machine

Step 4: Now, Go for the update. Next, you have to wait for download files for updates and after completed download, install on Your Mac.

Microsoft Outlook Quit Unexpectedly Mac

Step 5: Now Open your MS document, You will successfully read and write on it.

Alternate Solution: Microsoft Office quit unexpectedly on Mac Yosemite

Step 1: Copy folder path:

~/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery/

Change your folder name as of the office version you are currently using.

Step 2: Copy whole path Right-click on it: Service > Reveal in Finder. and From top menu tab Go > Go to folder.

Step 3: From there you will see the auto-save document, just remove from it or move in to trace.

Step 4: Now, try again for open word document on Mac.

Microsoft Word Closed Unexpectedly

3rd way for Solve Microsoft Office quit unexpectedly on Mac

Go to the Library > Application Support > Microsoft > move document named com.microsoft.Word.prefs.plist to Desktop. force close your all device might be occurring error.

Jan 15, 2017  I have tried to download Mac Office 2016 and even just Excel 2016, but both need Mac OS X 10.10. I am stuck between Mac Office 2011 and Mac Office 2016 because of Mac OS X 10.9.5. Does anyone have any advice as to how I can get Word (and more importantly Excel) back on my MacBook Pro with OS X 10.9.5? Hi, How can I install Office on Mac 10.9.5? There has been a similar post before, but the answer leads to many upload limks and I can't find which one is the one to follow. What microsoft word should i buy for mac 10.9.5 free. Aug 13, 2017  Question: Q: Pages for Mac Os X 10.9.5? Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the.

Reopen document, now it should be resolved.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

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Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

  1. Start any Office for Mac application on your computer.
  2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

Step 2: Check the hard disc name

Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Step 3: Save to a different location

If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Home.

  4. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  5. Open Application Support, and then open Microsoft.

  6. Open Office 2011 AutoRecovery.

  7. On the Edit menu, click Select All.

  8. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  9. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Documents.

  4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

  5. On the Edit menu, click Select All.

  6. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  7. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Microsoft Office 2011 Quit Unexpectedly Mac

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open Preferences, and then open Microsoft.

  12. Locate the file that is named com.microsoft.Word.prefs.plist.

  13. Move the file to the desktop.

  14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  15. On the Go menu, click Home.

  16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  17. Open Application Support, and then open Microsoft.

  18. Open Office, and then open User Templates.

  19. Locate the file that is named Normal, and then move the file to the desktop.

  20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.